
Terms of Service
Effective Date: April 23, 2025
By using our website or booking our services, you agree to the following terms and conditions:
1. Services Offered
Noble Spruce Cleaning provides natural, non-toxic home and office cleaning services. We offer deep cleans, routine maintenance, move-in/move-out cleaning, vacation rental cleaning, office cleaning, and staging services.
Services are available by appointment and subject to availability in your area.
2. Booking + Cancellations
To book a cleaning, please fill out our contact form or get in touch directly. We require at least 24 hours' notice for cancellations or rescheduling. Cancellations with less than 24 hours’ notice may be subject to a cancellation fee.
3. Estimates + Pricing
We offer free estimates based on the size and condition of your space. Final pricing may vary depending on scope, location, and specific cleaning needs. Quotes are provided in writing before any work begins.
4. Payment
Payment is due upon completion of service, unless otherwise agreed. We accept cash, credit/debit, Venmo, etc. Invoices for ongoing services may be issued weekly or monthly. Late payments may incur a small late fee.
5. Satisfaction Guarantee
We take pride in our work and your happiness is important to us. If something wasn’t quite right, please contact us within 24 hours and we’ll make it right.
6. Safe Products + Property Care
We use only non-toxic, eco-friendly cleaning products that are safe for your home, family, and pets.
We treat your space with care and respect, but we are not responsible for pre-existing damage or fragile items that have not been disclosed before the cleaning.
7. Right to Refuse Service
We reserve the right to refuse service if conditions are unsafe, if a client is uncooperative, or if any behavior makes our team feel unsafe.
8. Privacy
We respect your privacy and will never share your personal information without consent. See our Privacy Policy for full details.
Questions?
We’re here to help! Please reach out to us at noblesprucecleaning@gmail.com with any questions or concerns about these terms.